Privacy Policy

Last updated: 08/12/2025

At Becs Costume Box, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and store your personal information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following information when you use our website:

• Personal details such as your name, email address, phone number, and shipping/billing address.

• Order information including products purchased and payment details (processed securely by our payment providers — we do not store full card details).

• Account information if you choose to create an account.

• Website usage data, including IP address, browser type, and pages viewed, collected through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.

• Communicate with you about your order or customer service enquiries.

• Improve our website, products, and customer experience.

• Send optional marketing emails (only if you have opted in — you can unsubscribe anytime).

• Prevent fraud and comply with legal obligations.

3. Sharing Your Information

We only share your information with trusted third parties when necessary, such as:

• Payment processors (e.g., WooPayments, PayPal, Google Pay).

• Shipping partners (e.g., Australia Post).

• Website service providers who help operate our store.

We do not sell or rent your personal information to anyone.

4. Cookies

Our website uses cookies to improve your browsing experience, analyse traffic, and remember your preferences. You can manage cookie settings through your browser.

5. Data Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorized access. Our website uses SSL encryption and secure payment gateways.

6. Your Rights

You have the right to:

• Access and update your personal information.

• Request deletion of your data (unless required to keep for legal reasons).

• Opt out of marketing communications at any time.

To request changes, please contact us at orders@becscostumebox.com.au.

7. Changes to This Policy

We may update this Privacy Policy when needed. Any changes will be posted on this page with an updated date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Becs Costume Box
Email: orders@becscostumebox.com.au