Same day dispatch if payment is made by 12pm. Express Post 2-5 Days / Standard Post 5-14 Days.

Send all stock enquires to orders@becscostumebox.com.au include the product name & / Or ID and the size or quantities you are wanting, we will then let you know the soonest possible time we can get your order out to you. If you ordered an item that status showed backorder these orders can take up to 3 weeks to arrive. Contact us for more information.

Yes, we offer a 30 day money back guarantee on all item costs. Please see our Refunds & Returns page for more information – https://becscostumebox.com.au/refund_returns/  If your item has been damaged while in transit, please send through photos within the first 48 hours of receiving your items.

Yes, simply send your exchange request to orders@becscostumebox.com.au. Please include your Order or Invoice Number along with your reasoning for exchanging your purchase.

Yes, Of course you can! Once your item has been dispatched you will receieve an order update that will include your tracking number and the correct links to the shipping company.

We accept all Visa / Mastercard, PayPal & Bank Deposit payments.