Same-day dispatch if payment is received by 12pm. Express Post 1-5 Days / Standard Post 4-7 Days.

. Please send all stock enquiries to orders@becscostumebox.com.au. Include the product name and/or product ID, along with the size or quantity you are looking for. We will then let you know the soonest possible time we can get your order out to you.

Yes, we offer a 30 day money back guarantee on all item costs. Please see our Refunds & Returns page for more information – https://becscostumebox.com.au/refund_returns/  If your item has been damaged while in transit, please send through photos within the first 48 hours of receiving your items.

Yes, simply send your exchange request to orders@becscostumebox.com.au. Please include your Order or Invoice Number along with your reasoning for exchanging your purchase.

Yes, Of course! Once your item has been dispatched you will receive an order update that will include your tracking number and the correct links to the shipping company.

We accept all Visa / Mastercard, PayPal & Bank Deposit payments.