Same day dispatch if payment is made by 3pm. Express Post 2-3 Days Standard Post 5-7 Days *Guaranteed Delivery Times.

Send all stock enquires to orders@becscostumebox.com.au include the product name & / Or ID and the size or quantities you are wanting, we will then let you know the soonest possible time we can get your order out to you. If you purchase a product and it is out of stock your order will Automatically be put to Backordered. Contact us for more details.

Yes, simply send your refund request to orders@becscostumebox.com.au within 30 Days. Please include your Order or Invoice Number along with your reasoning for wanting to return your purchase. If your item has been damaged while in transit, please send through photos within the first 48 hours of receiving your items.

Yes, simply send your exchange request to orders@becscostumebox.com.au. Please include your Order or Invoice Number along with your reasoning for exchanging your purchase.

Yes, Of course you can! www.auspost.com.au enter your tracking number which you will find in the email that will be sent through once your purchase has been dispatched.

We accepted PayPal as our primary payment method. You can also call us to make a once of easy over the phone payment  – Visa / Master Card. We can also send you an invoice with a link for payment using your cards Via Stripe Payments. We also accept Bank Deposits.